Suravi MilkBack to Home

Privacy Policy

The privacy policy below governs your account and any information you provide on this site and mobile app. Suravi Daily ("Suravi Daily") is committed to protecting your privacy and ensuring your personal information is protected.

By consenting to and agreeing to this privacy policy, you also expressly consent to us processing your data in the manner set out below.

This privacy policy applies to personal information collected by Suravi Daily in connection with the services they offer. It forms part of the terms and conditions of use of applicable Suravi Daily services.

Notification of Changes

This policy may be revised over time as new features are added to Suravi Daily services or as we incorporate customer suggestions.

We may amend this privacy policy at any time by posting a revised version on our website. Please check the Suravi Daily website for the most current version.

This Policy Does Not Apply To

Information collected by third-party websites, platforms, and applications ("Third Party Sites") that we do not control, including sites accessed via links, banners, sweepstakes, advertisements, or promotions we may sponsor or participate in.

These third-party sites may have their own privacy policies and terms. We encourage you to read them before using those sites.

Your Consent

Suravi Daily will not collect, use, or disclose your personal information without your consent. In most cases, we ask for explicit consent, though in some cases we may infer consent from your actions and behaviour.

By using a Suravi Daily site, you consent to collection, use, and disclosure of your personal information in accordance with this privacy policy.

We may ask for additional consent if we need to use your personal information for purposes not covered by this policy. You are not obliged to provide that consent, but certain activities may be restricted if you do not.

What Information Do We Collect?

In this privacy policy, "personal information" means information that could allow you to be identified, such as name, address, profile details, email, and phone number. It can also include IP address, shopping habits, and lifestyle preferences.

We may collect information directly when you register, buy products or services, complete surveys, use applications, or make comments and enquiries.

The types of information we may collect directly include:

  • Name
  • Address
  • Email address
  • Username
  • Telephone number
  • Credit card or other payment information
  • Age
  • Date of birth
  • Gender
  • User-generated content and submissions
  • Any other personal information voluntarily provided

Information We Collect From Other Sources

We may receive personal information from other sources if you have given permission for that information to be shared, including commercially available sources and third parties.

Types of information may include:

  • Name
  • Street address
  • Age
  • Shopping habits
  • Lifestyle preferences, hobbies, and interests
  • Publicly available content such as blogs and postings, as permitted by law

How Do We Use Your Personal Information?

Internal Uses

We collect, store, and process personal information on servers to provide a safe, smooth, efficient, and customised experience. We may use your personal information to:

  • Provide services and support you request
  • Customise, measure, and improve services and website content/layout
  • Share targeted marketing, service updates, and promotional offers based on your communication preferences
  • Prevent prohibited or illegal activity and enforce the user agreement
  • Compare and verify information with third parties
  • Send requested information, products, or samples
  • Respond to your queries and comments

Where we collect personal information for a specific purpose, we do not keep it for longer than necessary unless required for legitimate business or legal reasons.

Expanded Use of Information

Based on your consent at registration, we may use personal information for advertising, market research, and service improvement. This can include selected communications via post, email, phone/mobile device (such as SMS), and newsletters.

You may withdraw consent for advertising and market research at any time through the contact form. Withdrawal may result in certain services becoming unavailable or in termination of your Suravi Daily usage agreement.

Customer Service Correspondence

If you send us correspondence, we retain that information in account records. We may retain customer service correspondence to maintain relationship records, improve support quality, and investigate potential fraud or user agreement violations.

Questionnaires, Surveys and Profile Data

From time to time, we offer optional questionnaires and surveys to collect demographic information or assess user interests and needs. If personally identifiable information is collected, users will be informed how that information will be used before participation.

Who Do We Share Your Personal Information With?

As a general rule, we do not share personal information outside the Suravi Daily Group. However, we may share personal information with trusted third parties, including:

  • Advertising, marketing, and promotional agencies helping deliver or analyse campaigns
  • Third parties required to deliver products or services to you (for example, delivery providers)
  • Law enforcement or government authorities following due legal process
  • Third parties who wish to send product/service information, but only with your consent
  • Third-party service providers such as data processors

We may also share personal information where necessary to enforce terms, investigate legal breaches, detect/prevent fraud and security vulnerabilities, and comply with legal obligations.

Suravi Daily does not sell personal information except in connection with a merger, consolidation, reorganisation, liquidation, change in control, or business divestment.

Information Security

  • Suravi Daily is committed to high standards of information security using safeguards such as firewalls, data encryption, controlled physical access, and restricted employee access.
  • Security also depends on protecting your password. Suravi Daily representatives will never ask for your password. If you believe your password has been compromised, change it immediately in your account profile settings.

Accessing and Changing Your Information

You can review and change your personal information or account settings at any time by logging in to your account and updating preferences on your profile page.

Is this an emergency? Call us on +91 89849 79751 or write to us at hello@suravimilk.in.